BOOKING POLICIES · EFFECTIVE AUGUST 24, 2026
Clear expectations before the adventure.
These policies explain SWDA’s booking process, participation requirements, cancellation and refund process, weather decisions, and required waivers.
01 · RESERVATIONS
When a booking is confirmed
A reservation is confirmed only after FareHarbor accepts the booking and sends a confirmation.
Two sessions of up to six guests each may operate per day. A confirmation reserves a place in the readiness process; it does not guarantee open-water entry, a particular depth, a particular site, or specific ocean conditions.
02 · PARTICIPANT REQUIREMENTS
Safety approval comes before water entry
- Meet the age requirement shown for the selected activity. Keiki activities begin at age 8 unless the activity description states otherwise.
- Complete the required health and readiness screening honestly before entering the water.
- Fit the provided equipment safely and demonstrate the skills required for the selected activity.
- Follow instructor directions, the buddy system, hand signals, and all stated depth and operating limits.
- A parent or legal guardian must complete required documents for every participant under 18.
SWDA may decline, modify, pause, or end participation when health information, equipment fit, demonstrated skills, conduct, instructor judgment, or conditions make that the safer decision.
03 · WAIVERS & HEALTH SCREENING
Separate forms are required
Every participant must complete the current SWDA/FareHarbor waiver, assumption-of-risk documents, emergency-contact information, and required health screening before participating. A parent or legal guardian must complete and sign the required documents for a minor.
Booking or paying does not replace these documents. A media or photo release must be presented separately and is optional unless clearly stated otherwise for a specific private production.
04 · CANCELLATIONS & REFUNDS
Cancellations & refunds
Cancellations & refunds. Cancel at least 24 hours before your session start time for a full refund. Cancellations within 24 hours of the session, no-shows, and late arrivals are not refundable. To cancel or reschedule, contact SWDA directly at 808-264-5789. If SWDA cancels your session for weather, ocean conditions, or safety reasons, you will be offered a reschedule or a full refund — your choice.
05 · OCEAN, WEATHER & LOCATION
The ocean gets the final say
Where we meet: Your session location is chosen for safety based on weather and ocean conditions, and is confirmed the day before. You must contact SWDA at least 24 hours before your session at 808-264-5789 to confirm your meeting location and complete the liability waiver. Sessions cannot run without a confirmed location and a signed waiver.
Conditions are evaluated on the activity day. Wind, surf, visibility, currents, marine conditions, water quality, or site access may require a new time, a protected-water alternative, a different approved location, or cancellation. Do not rely on an unconfirmed meeting location.
06 · QUESTIONS
Ask before checkout
For questions about readiness, accessibility, booking terms, a cancellation, or a refund, call 808-264-5789 or email BigJmaui@yahoo.com. Include the FareHarbor booking reference when one exists.